Getting started

Connect your accounts

One live connection per network per project. Pages and company pages sit underneath it.

Open Project setup → Connected accounts in the right-hand panel and press the network's button. You sign in on the network's own site, approve, and land back here. Your password never passes through us; we store the token the network issues, encrypted.

NetworkWhat gets connectedNotes
FacebookYour profile, and the page this project posts toTick every page you use in any project; the project then keeps its own. See below.
InstagramA business or creator account linked to one of your Facebook pagesConnect Facebook first, then press Instagram and pick the account. See below.
XOne X account, with image and video uploadThe account signed in on x.com, or another one through “Sign in to a different X account”.
LinkedInYour profile, and the company pages you can post toAdmins and content admins of a page both count. You pick profile or company per post.
TikTokOne TikTok accountVideo and photo posts; TikTok has no text-only post.

Facebook pages and several projects

Facebook keeps one list of pages that AutomateSocials may use for your Facebook login, shared by all your projects, and every connection replaces that list. So when Facebook asks which pages to allow, tick every page you use in any of your projects, or choose “all current and future Pages”. A page left out stops working in its project, and that project tells you which page and where it was left out; reconnecting with it ticked repairs it, and the other projects are refreshed at the same time.

Ticking every page does not mix projects up. A project that had a page keeps that page. A project connected for the first time asks “Which page does this project post to?” under Facebook in Project setup; press its page and the others are removed from that project only.

X: a different account

Connect X uses the account you are signed in to on x.com. To connect another one, use “Sign in to a different X account” under X: X then asks for that account's username and password. This is also the way to connect an account you manage as a delegate, because X lets only the account itself approve apps.

Instagram

Instagram has no login of its own here: a business account is reached through the Facebook page it is linked to, and publishes with that page's permission. Connect Facebook, then press Instagram. If only one business account is behind your pages it connects at once; if several, you pick. If none appears, the Instagram account has to be switched to Professional and linked to the page in Instagram's settings first.

One connection per network

A project holds one live connection per network. Connecting a different account on the same network replaces the previous one, and the panel tells you what it replaced. The old account's published posts and their history are kept; only its access is retired.

When a connection expires

Networks expire tokens. When one does, the account shows “needs reconnect” with a reason, and the agent will tell you rather than fail a post at publish time. Reconnecting repairs the same account and keeps its history. Reconnecting Facebook also refreshes the Instagram account behind it.

Several projects

Each project has its own connections, its own posts, its own calendar and its own voice. Switch projects in the bar at the top. Credits belong to you and are shared across your projects; each project's spending is recorded separately.